Becki emailed in the following tip:
I thought I’d share why I always buy big ticket items at Costco. My husband really wanted to buy a treadmill many years ago. We used it for 3 1/2 years, and then the display panel broke.
First he looked into repairing it, but the part cost almost as much as the treadmill. I knew Costco has a good return policy, but by the time I was considering returning it to Costco, we were at 4 1/2 years from the purchase date.
I had no receipt… so I was shocked when I called to ask if I could return it, and they said, “Sure. Bring it in!”
Since I knew the approximate purchase date, they looked it up on their computer by our membership card and gave us a FULL REFUND on a Costco gift card. I don’t think I’ll ever buy something Costco sells from another store again. That is an amazing return policy.
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