emailed in the following tip:
Recently I purchased a container of non-dairy coconut yogurt. When we opened up the yogurt, it was molded and the store I bought it at was far away, so there was no way I could return it.
Instead, I sent an email to the company. They apologized and asked for my address so they could send me some coupons.
Well, my goodness, did they ever send coupons! They sent me 12 coupons for any of their products.
These are products that can cost up to $5 each. So basically they sent me what could be the equivalent of $60 worth of free product coupons!
In another instance, I purchased a container of non-dairy soy yogurt. I thought it looked funny when I opened it, but non-dairy yogurt can look different and I had not used this brand before. Then I tasted it… and immediately confirmed that it was spoiled.
Again, I wrote to the company. They apologized, too, and asked for my address. This time I received nine free product coupons — six for a large yogurt tub and three for small containers.
Lesson learned: Never just throw out food that is not good and straight from the store. Either take the food back to the store and get your money back or write to the company and let them know.
You might just be surprised at how generous they are! -Jenetta from
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